Pre-order Information
- Pre-order items are NOT in-stock, and will be shipped at a future date
- Pre-orders are charged at the time of checkout
- Pricing on pre-order items may change at any time due to changes in costs from the manufacturer
- Once a pre-order is placed and paid for, the price for that specific order WILL NOT change even if the item price increases afterward
- The estimated U.S. Release Month on all product listings are ESTIMATES ONLY and may change at any time as we receive updates from the manufacturer
Pre-order Cancellations
Pre-orders may be cancelled for a full refund at any time until the first of either
1) 90 days from the date of placing the order
-or-
2) The item is received into stock at our warehouse
We cannot accept any cancellations after the 90-day cancellation period or after the items have been received at our warehouse, whichever comes first. If a pre-order needs to be cancelled within the 90-day period, please utilize the CONTACT US page to send us an email requesting cancellation. Please allow 2-3 business days for our team to respond to cancellation requests.
**UPDATE**
Due to the extended delays caused by the COVID19 pandemic and subsequent supply chain/logistics problems worldwide, we are temporarily allowing cancellations on orders that exceed the 90-day period. However, these cancellations may only be refunded in the form of store credit. Cancellations within the 90-day window are not affected by this change.